Return Policy

Last Updated: August 2025

At Nailsketch Markers, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer returns under the conditions outlined below.

1. Eligibility for Returns

• Items must be returned within [X days – usually 14 or 30 days] of delivery.

• To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

• Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

Certain types of goods cannot be returned, including:

• Gift cards

• Downloadable digital products

• Sale/clearance items (if marked as final sale)

• Used or damaged items not caused by our error

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within [X business days].

• Shipping costs are non-refundable.

4. Exchanges

• We only replace items if they are defective, damaged, or if you received the wrong product.

• If you need an exchange, please contact us at [Insert your email].

5. Shipping Returns

• To return your product, mail it to: [Insert return address].

• You are responsible for paying shipping costs for returning your item (unless the return is due to our error).

• Consider using a trackable shipping service, as we cannot guarantee receipt of your returned item.

6. Late or Missing Refunds

• If you haven’t received a refund after the stated processing time, first check your bank account again.

• Then contact your credit card company or bank.

• If you’ve done all of this and still have not received your refund, please contact us at [Insert your email].

📧 For all return-related questions, please reach us at: [Insert your email]